Frequently Asked Questions

Everything you need to know about DotBox, QR code creation, and Pro features.

Getting Started

Yes! DotBox is completely free for creating standard URL QR codes in black and white. You can generate, download as PNG, and use them with no account required. Pro unlocks custom colors, logos, SVG/PDF export, dynamic QR codes, and scan analytics for $3.99/mo.

No. You can create and download QR codes instantly without signing up. An account is only needed if you want to save QR codes to your dashboard, create dynamic QR codes, or access Pro features.

Free users can create URL QR codes. Pro users get access to all types: URL, text, email, phone, SMS, Wi-Fi, vCard (contact cards), calendar events, and geographic locations.

Yes — logo embedding is available with DotBox Pro. Upload any image and it will be centered on your QR code. The error correction level automatically increases to ensure the QR code remains scannable even with a logo covering part of it.

A static QR code encodes data directly — once printed, it can't be changed. A dynamic QR code redirects through a short link, so you can update the destination URL anytime without reprinting. Dynamic codes also track scan analytics like location, device, and time.

Creating QR Codes

Just type or paste your content into the generator on the homepage. Your QR code renders in real-time as you type. Choose your settings, then click download. No sign-up or payment required for basic QR codes.

Free users can download QR codes as PNG images. Pro users can also export as SVG (vector, ideal for print and scaling) and PDF.

Free QR codes can be downloaded at up to 512×512 pixels. Pro users can export at up to 4096×4096 pixels for high-resolution print use, or use SVG for infinite scalability.

With DotBox Pro, you can customize foreground and background colors, apply gradients, choose different dot styles (square, rounded, dots), and adjust finder pattern (corner) styles to match your brand.

Yes. DotBox automatically increases the error correction level when a logo is embedded, ensuring the QR code remains scannable. For best results, keep your logo relatively small and use a simple, high-contrast design.

Dynamic QR & Analytics

When you create a dynamic QR code, DotBox generates a unique short link (e.g., qrdotbox.com/go/abc123). Scanning the code redirects through this link to your destination URL. Since the redirect is server-side, you can change where it points anytime.

Yes, but only with dynamic QR codes (Pro feature). Static QR codes encode the URL directly, so they can't be updated after creation. With dynamic codes, you can update the destination from your dashboard at any time.

Dynamic QR codes track total scans, scan date and time, country/region of the scanner, and device type (mobile, desktop, tablet). View all analytics from your dashboard.

Scan tracking captures every redirect through your dynamic QR code link. Country detection uses IP geolocation, and device detection uses the scanner's user agent. Analytics are available in near real-time on your dashboard.

Account & Billing

DotBox Pro is $3.99 per month or $29.99 per year (save 37%). Pro includes all QR types, custom colors and logos, SVG/PDF export, high-resolution downloads, dynamic QR codes, scan analytics, and bulk generation.

Yes. You can cancel your Pro subscription at any time. You'll keep access to Pro features until the end of your current billing period. Your existing QR codes will continue to work after cancellation.

No. DotBox never adds watermarks to any QR codes, free or Pro. Your QR codes are clean and ready to use.

There's no limit on how many QR codes you can generate or download. Free users can create unlimited static URL QR codes. Pro users can additionally save QR codes to their dashboard and create dynamic QR codes.

Technical

Common causes: low contrast between foreground and background colors, the logo is too large and covers too much of the code, or the QR code is printed too small. Try increasing contrast, reducing logo size, or printing the code larger. DotBox uses automatic error correction to maximize scannability.

Yes — bulk generation is a Pro feature. Upload a CSV file with your data, and DotBox will generate a ZIP file containing a QR code for each row. Great for product labels, event badges, inventory, and more.